Client care
Returns & exchanges
We want every KORVA piece to feel right. Contact client care promptly if something is not as expected.
Size exchanges
Eligible unworn clothing and footwear may be requested for a size exchange within 14 days of delivery, subject to availability. Items must be returned in original condition with tags, packaging and proof of purchase.
Defective or incorrect items
If an item is defective, unsafe, materially different from its description or incorrect, contact us with your order reference and photographs. KORVA will assess the issue and provide an appropriate remedy under applicable Nigerian consumer law.
How to request help
Email orders@korvastyles.com or contact KORVA styling support through WhatsApp. Do not send an item back until client care confirms the return instructions.